Privacy Policy
Privacy Policy
Last updated: January 2026
HomeRouteAZ (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and how we protect it when you use HomeRouteAZ.com.
Information We Collect
When you use HomeRouteAZ, we may collect information you choose to provide, including:
Your name
Phone number
Email address
Service address or general location
Details about your service request
We may also collect basic technical data such as IP address, browser type, and device information through cookies and analytics tools.
How We Use Your Information
We use your information to:
Connect you with a local contractor who can handle your request
Contact you about your service inquiry
Send follow-up communications related to your request
Improve our website and services
We do not use your information for unrelated marketing, and we do not sell personal data.
How Your Information Is Shared
This part matters, so we’ll be clear.
Your information is shared with one contractor only.
In some cases, if the primary contractor is unavailable, your information may be shared with one backup contractor.
Your information is never sold or distributed to multiple contractors, lead marketplaces, or advertisers.
We may also share information if required by law or to protect against fraud or misuse of our services.
Data Storage and Retention
Customer data is not stored long-term by HomeRouteAZ.
If you would like your information deleted, you can email us at Support@HomeRouteAZ.com, and we’ll take care of it.
Communications and Opt-Out
You may receive emails or text messages related to your service request.
You can opt out of email communications at any time using the unsubscribe link included in our emails.
Cookies and Tracking
We use cookies to support site functionality and basic analytics.
A cookie consent banner is displayed on our website, allowing you to manage your preferences.
Third-Party Tools
We use trusted third-party services to operate HomeRouteAZ, including:
Zapier for automation
Meta platforms for advertising and analytics
Twilio for SMS communications
Mailchimp for email communications
These services only receive information necessary to perform their specific functions and are not permitted to use your data for their own purposes.
Your Rights
You have the right to:
Request access to your personal information
Request deletion of your data
Opt out of communications
To exercise these rights, contact us at Support@HomeRouteAZ.com.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can reach us at:
HomeRouteAZ
Tucson, Arizona (Pima County)